Nothing is more frustrating than reaching checkout only to find your gift card empty. Your Chick-fil-A gift card balance can make or break your meal plans. That’s why it’s smart to check your balance before visiting.
In this complete guide, you’ll learn how to check your Chick-fil-A gift card balance, reload your card, buy new ones securely, and understand the important terms and FAQs that protect your funds. Let’s make sure your next order goes as smoothly as their chicken sandwich.
Quick Answer: How to Check Your Balance
You can check your Chick-fil-A gift card balance in four quick ways — through the Chick-fil-A App, official website, by phone, or in-store. Each method works for both physical and eGift cards, giving you instant and accurate results.
Using the Chick-fil-A App is the fastest option because it syncs automatically with your saved gift cards.
If you prefer, you can visit chick-fil-a.com, call the support team, or check directly at a restaurant counter.
Below are all the available options in detail.
All Ways to Check Chick-fil-A Gift Card Balance
| Method | Where | What You Need | Best For |
|---|---|---|---|
| Chick-fil-A App | iOS and Android | Card number & PIN | Fastest daily balance checks |
| Official Website | chick-fil-a.com | Card number & PIN | Desktop users |
| Phone Support | 1-866-232-2040 | Card number & PIN | Offline or support queries |
| In-Store | Any Chick-fil-A | Physical card | Instant in-person confirmation |
Check by Phone
Call 1-866-232-2040 between Monday–Saturday, 9:00 AM to 10:00 PM ET.
This is Chick-fil-A’s official gift card help line. Keep your card number and PIN ready.
A representative will confirm your balance, help with activation problems, or resolve missing funds.
This option is ideal if you’re away from the app or having technical issues online.
Step-by-Step: Check in the Chick-fil-A App
- Open the Chick-fil-A App on your phone.
- Sign in or create your account.
- Tap “Payment” or “Gift Cards.”
- Add your card number and PIN carefully.
- Your Chick-fil-A gift card balance appears instantly.
- Save your card for faster balance checks next time.
Check on the Website
- Go to chick-fil-a.com.
- Click “Gift Cards” then choose “Check Your Balance.”
- Enter your card number and PIN exactly as shown.
- Complete any short verification step if required.
- View your gift card balance on-screen instantly.
- Screenshot or save the number for future reference.
Check In-Store
Visit your nearest Chick-fil-A and hand your gift card to the cashier.
Ask politely for a quick balance scan.
The cashier will swipe or scan the card and share your current balance.
This is the most convenient way if you’re already visiting for a meal.
How to Reload a Chick-fil-A Gift Card
Reloading your Chick-fil-A gift card keeps your balance active and ready for future meals.
There are two official ways to reload — through the app or in-store.
In the Chick-fil-A App:
Open the app and tap “Gift Cards” under the Payment section.
Choose the card you want to reload and select your payment method (debit, credit, or Apple Pay).
Enter the amount you wish to add, confirm payment, and your balance updates instantly.
You can store multiple cards, transfer balances, and manage them digitally in one place.
In-Store:
Visit any participating Chick-fil-A restaurant and ask the cashier to reload your card.
You can pay using cash, debit, or credit cards.
The reloaded funds are usually available immediately after payment.
Always double-check your Chick-fil-A gift card balance before leaving the restaurant.
Note: Chick-fil-A currently does not allow online reloads via their website. Reloading is supported only through the app or restaurant counters.
Where to Buy Chick-fil-A Gift Cards
You can buy Chick-fil-A gift cards both online and in-store.
Here are all the official and safe places to get them:
1. Chick-fil-A Restaurants:
Purchase physical gift cards directly at restaurant counters.
You can load them with custom amounts starting from $5 up to $100.
Keep your activation receipt in case you need support later.
2. Official Website and App:
Buy eGift cards on the Chick-fil-A website or inside the app.
Send them instantly to friends, family, or coworkers via email.
You can also schedule delivery for special occasions like birthdays and holidays.
3. Authorized Retailers:
Gift cards are sold at major stores such as Target, Walmart, Kroger, and CVS.
Always check packaging for tampering and ensure it’s an official Chick-fil-A card.
4. Corporate and Bulk Orders:
Businesses can buy gift cards in bulk for employees or clients through Chick-fil-A’s official bulk purchase program.
Important Terms and Useful Rules
Understanding your gift card’s terms helps you avoid common issues:
- No Expiration or Fees: Chick-fil-A gift cards never expire and don’t charge maintenance fees.
- Lost or Stolen Cards: Treat your card like cash. Replacements require proof of purchase and card details.
- PIN Security: Your PIN is required to check balance or transfer funds. Keep it private.
- Licensed Locations: Chick-fil-A Express or certain campus and airport venues may not accept gift cards.
- Refund Policy: Gift cards are non-refundable and cannot be exchanged for cash except where required by law.
- Balance Transfers: You can transfer value to the Chick-fil-A App for easier use and tracking.
- Corporate and Bulk Use: Bulk orders follow corporate policies and terms provided at purchase.
Pro Tips for Smooth Payments
Check your Chick-fil-A gift card balance before heading out, especially during busy hours.
Store cards digitally in the app for quick payments.
Keep a small extra balance for add-ons or meal upgrades.
Pair your card with Apple Pay for backup payments — read more here: Does Chick-fil-A Take Apple Pay?.
Explore pricing for your favorite items here: Chick-fil-A Menu With Prices.
FAQs: Chick-fil-A Gift Card Balance
How can I check the balance on my Chick-fil-A gift card?
You can check your Chick-fil-A gift card balance via by phone (1-888-232-1864), or in-restaurant.
Where can I purchase a Chick-fil-A Gift Card?
You can buy gift cards at participating Chick-fil-A restaurants, online, through the app, or from retailers like Walmart and Target.
How do I transfer a gift card to the Chick-fil-A App?
Open the app, go to “Payment,” then “Gift Cards,” and add your card number and PIN.
Where can I use my Chick-fil-A gift card?
Use it at most Chick-fil-A locations. Licensed and Express venues may not accept them.
Do Chick-fil-A gift cards expire or charge fees?
No, Chick-fil-A gift cards never expire and don’t include any service or inactivity fees.
What should I do if my card doesn’t work or isn’t activated?
Call 1-866-232-2040 for support. Keep your activation receipt for verification.
How do I replace a lost or unreadable Chick-fil-A gift card?
Visit your nearest Chick-fil-A with your purchase receipt. Replacements depend on proof of purchase.
Can I get a refund or cash back from a Chick-fil-A gift card?
Gift cards are non-refundable. Some states allow small cash redemption balances by law.
What’s the difference between a physical card and an eGift card?
A physical card is plastic and reloadable, while an eGift card is digital and sent via email.
Conclusion
Your Chick-fil-A gift card balance ensures every order goes smoothly, whether you dine in or order online. Checking your balance before visiting helps you avoid surprises at checkout.
Use the Chick-fil-A App for quick balance updates, reload funds easily, and follow the official terms for secure usage. Keep your receipts, protect your PIN, and enjoy stress-free payments with every meal. For more meal ideas, visit Chick-fil-A Menu With Prices and plan your next order today.